At Horaluxis, we understand that acquiring a fine timepiece or exquisite jewelry is more than a transaction—it’s the beginning of a lasting relationship with an exceptional piece. That’s why we’ve perfected our global delivery services to ensure your Horaluxis purchase arrives with the same care and precision that went into crafting it.

Our Commitment to Worldwide Accessibility

Headquartered in Nashville but serving discerning collectors across the globe (excluding select remote regions in Asia), we’ve streamlined international shipping to bring luxury directly to your doorstep. Whether you’re acquiring a rare Patek Philippe complication or a diamond tennis bracelet from our fine jewelry collection, our delivery options are designed with your convenience in mind.

Express Shipping: DHL/FedEx

Delivery Time: 10-15 business days after dispatch

Cost: $12.95 USD

Our premium shipping option provides tracking and insurance for your valuable purchase. Recommended for time-sensitive deliveries or when you prefer the reliability of these global courier services.

Complimentary Shipping: EMS

Delivery Time: 15-25 business days after dispatch

Cost: Free for orders over $50 USD

For orders meeting the minimum value requirement, we offer this economical shipping solution that doesn’t compromise on the careful handling of your luxury items. All shipments include basic tracking.

The Horaluxis Delivery Process

  1. Order Processing: 1-2 business days for quality verification and careful packaging
  2. Dispatch Notification: You’ll receive tracking information the moment your item ships
  3. Customs Preparation: We handle all necessary documentation for smooth international clearance
  4. Secure Delivery: Packages require signature confirmation upon arrival

Our Packaging Promise

Every Horaluxis item travels in discreet, reinforced packaging designed specifically for luxury goods:

  • Shock-absorbent materials protect delicate mechanisms and settings
  • Tamper-evident seals ensure your item’s security
  • Branded presentation boxes arrive separately for gifting-ready presentation

Note: Delivery estimates begin when the item leaves our Nashville headquarters. Customs processing times may vary by destination country and are beyond our control.

Flexible Returns Policy

Should you need to return your purchase, you have 15 days from receipt to initiate the process. All returns must be in original, unworn condition with all packaging and documentation. Return shipping is at the customer’s expense and must be insured for the full purchase value.

For our international clientele, we recommend considering our express shipping option for returns to ensure safe and timely arrival back to our headquarters.

At Horaluxis, we believe the journey of your luxury purchase should be as flawless as the items we curate. From our Nashville showroom to your home, we treat every delivery with the attention to detail that defines the Horaluxis experience.

Questions about delivery to your specific location? Our concierge team at [email protected] is pleased to provide personalized shipping assistance.